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2020 · Article · TRDizin

Comparison of the Effect of Perceived Organizational Support on Organizational Silence by Cabin Attendants of Two Airline Companies Adopting Different Competitive Strategies

Erdağ, T., Yaşlıoğlu, M. M.

Journal of Business Research- Turk, vol.12, no.4, pp.3383-3404

Does an airline's competitive strategy affect cabin crew silence?

In aviation, organisational silence is not merely a climate indicator but a safety one: what goes unsaid is an unreported hazard. The study compares the effect of perceived organisational support on silence between cabin crews at two airlines pursuing different competitive strategies.

Cabin crew silence is where a company's strategy surfaces as a safety outcome.

4 citationsAviationCabin CrewOrganizational SilenceCompetitive Strategy

How to cite

Erdağ, T., Yaşlıoğlu, M. M. (2020). Comparison of the Effect of Perceived Organizational Support on Organizational Silence by Cabin Attendants of Two Airline Companies Adopting Different Competitive Strategies. Journal of Business Research- Turk, vol.12, no.4, pp.3383-3404.

@article{yaslioglu2020comparison,
  author    = {Erdağ, T. and Yaşlıoğlu, M. M.},
  title     = {Comparison of the Effect of Perceived Organizational Support on Organizational Silence by Cabin Attendants of Two Airline Companies Adopting Different Competitive Strategies},
  year      = {2020},
  journal   = {Journal of Business Research- Turk, vol.12, no.4, pp.3383-3404}
}
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